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May 26
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Need help with New DA?

:iconthiefoworld:
Thiefoworld Featured By Owner May 26, 2020
General InfoCustomizingSubmittingGroups

To check out more tutorials you can go to communityrelations and this journal:
Tutorials for New DAGeneral InfoHow to Use DeviantArt EclipseEclipse Tutorial #1 - The BasicsHow to Eclipse - NotificationsHow to Eclipse - SearchingI Created Art Now What #9 - EclipseHow to Eclipse - Watch CustomizingHow to Eclipse - Cover ImagesEclipsing with Shadow: Custom BoxesEclipsing with Shadow: Profile HeadersEclipsing with Shadow: SpotlightsEclipsing with Shadow: Profile Decor SubmittingHow to Make a Feature on EclipseHow to Eclipse: PollsHow to Eclipse: SubmitHow to Eclipse: JournalsHow to Eclipse: Status Updates GroupsHow to Find Group NotificationsEclipse Tutorial - Group Submission Do you have a tutorial you would like added to the list? Let me know in the comments below!

If you need help with something not covered in these tutorials, you can also check the Knowledge Base

To report a bug, suggest a feature or provide feedback, you can go here
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Devious Comments

:iconmaniacaldude:
maniacaldude Featured By Owner Aug 29, 2020  Student General Artist
Is there an easier way to access your gallery, favorites, and that stuff from your watch page or something, like what the original notifications/messages page did? 
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:iconcountessgrey:
CountessGrey Featured By Owner Aug 24, 2020  Hobbyist General Artist
I can't find the page where we were giving llamas for points... could it be that it doesn't exist in Eclipse? emotihal pleading eyes 
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:iconthiefoworld:
Thiefoworld Featured By Owner Aug 25, 2020
Yes it doesn't exist anymore.
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:iconcountessgrey:
CountessGrey Featured By Owner Aug 25, 2020  Hobbyist General Artist
Aaaah I knew :crying: rvmp Thanks for the reply, or I'd keep wondering and searching forever.
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:iconnebuladiver:
Nebuladiver Featured By Owner Aug 22, 2020
Access to notes has disappeared in the web version!
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:iconwarewolfbarmitzvah:
WarewolfBarMitzvah Featured By Owner Aug 10, 2020  New Deviant Hobbyist Digital Artist
A lot of the stuff with eclipse makes sense to me, but the scrolling continuous image format when you click into galleries makes things extremely cumbersome for, for example, browsing an "All gallery" which you had left off browsing earlier and returned to. Like, say I got through twenty of someone's images, and did not want to then repeat going through those images the next time I went into their All gallery, well the eclipse design forces me to go back through those images. Also, as I scroll through those images, loading times slow down because of the sheer amount of images sitting in memory. The format makes sense aesthetically because it mimics other websites' modern look, but practically it is creating some real problems.

I don't know if this was an issue before and still is, or what, but moving images around in galleries is a nightmare. An absolute nightmare. It takes me forever. Being able to select multiple images and move them around in the same gallery would be a good start to rectifying this problem, but really, you guys need to create an interface that is much larger and much more practical for moving images around.

Lastly, sometimes the website just bugs out or gets stalled in loading screens to get images up. I think if your design is so complex that it's forcing your users to deal with bugs or loading screens that just stall routinely, it's worth reevaluating the platform and ask whether it's actually meeting its objectives.
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:iconsallyannester:
sallyannester Featured By Owner Aug 9, 2020  Hobbyist General Artist
Sorry if this has already been covered but, I cannot find my zip files now??!!!
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:iconjillcb:
jillcb Featured By Owner Aug 5, 2020  Hobbyist Digital Artist
I am having problems linking my work when crediting stock that I have used. Every time I link my work on their page and click submit, the picture disappears altogether. Any suggestions how I can rectify this? Thanks. 
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:iconbonnzai:
Bonnzai Featured By Owner Aug 2, 2020  Professional Artist
I noticed there is no Journal widget on my page and I can't figure out how to put it back :( 
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:iconanthrobrownwolf:
AnthroBrownWolf Featured By Owner Jul 31, 2020  Hobbyist
I'd love to see the options if someone is online or not and sometimes the chat notifactions never shows up. In fact it disappears or doesn't load quickly.
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:iconextraterrestrialarts:
extraterrestrialarts Featured By Owner Jul 28, 2020  Professional General Artist
I have to apologise and say that I have flipped my shit several times when using the site because of Eclipse recently  , the flat GUI is difficult , but what makes it worse, when there are feature changes in the way we respond to messages/deviations , and upload artwork... 
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:icone-ocasio:
E-Ocasio Featured By Owner Jul 26, 2020   General Artist
It seems the old feature where you can place a group's icon/name is no longer working, along with a member's name too.
You could write :iconGROUP'sNAME: and the designed logo or name of the Deviant Art member would appear, but is not working now. 
How do we post it now? Is there another method?
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:icongamebalance:
gamebalance Featured By Owner Jul 24, 2020  Hobbyist Photographer
How to submit others pictures to the group which I am founder/admin? The help section says there is button "add to group" but there is no such button:
www.deviantartsupport.com/en/a…
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:iconpoltergeist07:
Poltergeist07 Featured By Owner Jul 23, 2020
I am having trouble submitting art. I click on the submit button and it delivers me to a blank page... Fix please?
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:iconmomwrestler:
momwrestler Featured By Owner Jul 21, 2020
How do I get the new DA? I read where I would be notified and receive a link or something for the changeover. I’ve got many Favorites to organize, and apparently can’t without the new system,
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:iconthiefoworld:
Thiefoworld Featured By Owner Jul 21, 2020
You already have it, we're all in New DA
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:iconmomwrestler:
momwrestler Featured By Owner Jul 22, 2020
Hi do I organize my Favorites now?
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:iconkokamugithu:
kokamugithu Featured By Owner Jul 18, 2020
huft...reading from the beginning again....it's like a book from the sixties about future,gotta kept adapting
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:iconjeneralben:
JeneralBen Featured By Owner Jul 17, 2020
So I'm not really experienced with DA, but it feels like this site is determined to keep me from browsing what I want to.

If I find an artist and I want to look at the images in their gallery, how can I do that without opening each image in the gallery in a new tab?  Or going forward and back for each image one at a time?

There are arrows next to images when I click on them in the gallery, but those arrows bring me to "related" images, not other images in the gallery.  

This is very frustrating.
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:iconlord-dracodraconis:
Lord-DracoDraconis Featured By Owner Jul 17, 2020  Hobbyist Digital Artist
Is there a way to make clickthrough work on galleries OTHER than in groups...because holy shit I can't stand scroll through...
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:iconofblackheart:
OfBlackHeart Featured By Owner Jul 14, 2020   General Artist
Compared to pixiv DA serves me completely irrelevant content all the time. Ideally, I want DA to feed me the most recent content of art I like (I am clicking that fav button so you know the tags I like). DA is miles behind pixiv in the relevant search/feed department. And this feature is absolutely crucial for any art site.

I would like to discover and fav more art here but DA does everything it can to make it hard for me. So I usually give up and back to pixiv I go.
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:iconmousemakesmess:
MouseMakesMess Featured By Owner Jul 11, 2020  Hobbyist Photographer
As someone who is a long term member of deviantART but had a long break, the new dA is backwards. I thought new updates are supposed to make websites more user friendly not less so.

Where is the "categories" section? I use alot of resources and now all stock, brushes, actions etc are all together without any way to narrow them down. Sorry, but I think I'll be resuming my break. This just isn't intuitive at all.
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:iconmrjechgo:
MrJechgo Featured By Owner Jul 7, 2020  Hobbyist Photographer
Please add a sorting option when browsing by topics. I should be able to sort deviations by topic AND by date of upload, like I could back with the old dA. For instance, why can't I look for ONLY the "most recent" deviations under the "Cosplay" topic?

I can do so for "Popular" deviations, so why not with specific topics?
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:iconmucai:
mucai Featured By Owner Jul 5, 2020
Thumbnails need to stay the same size. Stop with the random resizing every time something is clicked.
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:iconmucai:
mucai Featured By Owner Jul 5, 2020
Infinite scroll needs to be disabled.
Group watch submissions need an unbundle option, like on the other watch areas.
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:iconlord-dracodraconis:
Lord-DracoDraconis Featured By Owner Jul 17, 2020  Hobbyist Digital Artist
Holy shit yes, I absolutely HATE the infinite scroll...I click on an image in a gallery...and when I go back to the gallery... I've been sent back to the top of the gallery and all the stuff I've loaded has to load again...
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:iconsellillianna:
SelLillianna Featured By Owner Jul 4, 2020  Hobbyist General Artist
I have a few questions but I also want to say that I'm not as down on Eclipse as a lot of people seem to be. I understand wanting to update the site a little bit and I like some of the new features - like being able to have a banner on my profile.
I have two simple issues here: I'm glad that I can see recommended deviations, however, I feel that it's very important to also have the option to see deviations that are not recommended. Otherwise, it's very easy to find one's self in an echo-chamber.
I want the option to see Deviations in a strict chronological order without any recommendations, and I also want to be able to see a random deviation, random deviant, and random group without any recommendations. The old site had both of these features, so I think that it would be doable to re-implement them. Or, if they are in eclipse, could I be directed to them, or could they be less hidden? I can't find them.
I feel that I should make it clear that I'm not simply clinging to these features because they were part of the old site that I was used to, but rather, because I find these features to really be important. While I do like recommendations, I should be able to turn them off and not be forced into an echo chamber where I'm only able to look at what I decide to deliberately look for, and what's recommended to me. One being able to form their own opinions and discover things that may not be in their comfort zone is important, so, please consider.
That's all~ thanks for listening. You guys and gals have a great day.
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:iconkim-hoyer:
Kim-Hoyer Featured By Owner Jul 4, 2020
1: Why do you even have a "show less like this" option on the recommended page when it does absolute nothing?

2: Just because someone watches the same person as me does not equate with me wanting to see their art mods, kindly stop flooding the recommended page with it.

3: Why on earth made you think turning search into an uphill battle was a good idea?

4: And could you also please stop trying to flood the recommended page with furry diaper porn? 
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:iconjohn-the-enforcer:
John-the-Enforcer Featured By Owner Jun 29, 2020  Hobbyist Writer
1. Bring back Stash Writer.  It is a major help in editing or submitting my work here on DA.
2. Fix your submission system for Literature.  It won't allow a Rich Text File without a preview image (which I don't have, since I'm primarily a writer and amateur photographer, NOT A VISUAL ARTIST, like so many of the more-talented-than-me artists here), and it confuses a Text file with an HTML file and won't accept it to be uploaded.
3. Bring back Drag and Drop for Favorites and user Galleries.

I swear, Eclipse is the absolute WORST thing to happen to this website.  You Admins couldn't have at the very least POLLED us and allowed us to vote on the transmission (or halting there of) to Eclipse?!  Things were WAY better with the version of DeviantArt prior to this abomination!
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:iconhexaboy:
Hexaboy Featured By Owner Jun 23, 2020
The very fact that you felt it was necessary to post a how-to for simply navigating the site demonstrates how poorly designed it is. Jesus. The previous site had clearly been innovated on over time to become an intuitive tool that people had no trouble with at all. What a shame to see such good work gone to waste.
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:iconlennystendhal13:
LennyStendhal13 Featured By Owner Edited Jun 21, 2020  Hobbyist General Artist
Hello.
I have a problem with some deviations. If I try to edit them and change either the size of the picture or the description, a red string of text with "Uncaught exception" comes out and the deviation doesn't update, making it impossible to change size or what's in the description. What's causing this issue and how do I fix it?
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:iconmarm0nte:
marM0nte Featured By Owner Jun 21, 2020
Is there a way to block or at least report users in a forum thread one creates?
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:iconnnf247:
nnf247 Featured By Owner Jun 20, 2020  Hobbyist Writer
I need help of one of your own. It seemed like JoyfulBobolink6 send me a message. They say I still have a Amazon card waiting for me. But I'm not sure if they think I'm stupid or not. And they say they are a staff. So I'm not completely sure.
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:iconthiefoworld:
Thiefoworld Featured By Owner Jun 21, 2020
Those notes are spam, so just mark them as spam and delete them as soon as you get them.
DeviantArt is not hosting any raffle or giving away gift cards of any kind.
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:iconikm218:
IKM218 Featured By Owner Jun 19, 2020
okay I really hope someone can help me out;;;; I've been on DA for 10+ years and I privated a lot of my old work (I don't remember the term but its not Stash, I've looked and nothing is in there) .... I really want to have access to my old work; It was a great way to have a personal archive and now I don't know how to get to it or if I even can;;; 
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:iconmyrth1:
Myrth1 Featured By Owner Jun 20, 2020
Oh my fucking sides... categories still exist internally for management, but you can't use them anymore for search or adding new stuff.
But hey, let's impose Eclipse on people. This is gonna make things so more exciting! Personally, I blame Win10 for this kind of programming culture - the perpetual beta became a norm.
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:iconmegamastero:
megamasterO Featured By Owner Jun 18, 2020  Professional Traditional Artist
They really need to bring back categories! That's the biggest flaw I've seen
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:iconapocalyptic-ink:
Apocalyptic-Ink Featured By Owner Jun 30, 2020  Hobbyist Digital Artist
Agreed! It's impossible to find anything now.
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:iconorangeanky:
OrangeAnky Featured By Owner Jun 16, 2020
Now I can't get rid of my Notifications period! Please fix the problems!
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:iconnelex5000:
Nelex5000 Featured By Owner Jun 15, 2020  Hobbyist Digital Artist
>Choose the subject that inspired or posed for this deviation.
What does this mean?

Also, do the tags work like the way they should? How can I be sure I'm not missing things that could be beneficial to people who want to search up my posts?
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:iconmyrth1:
Myrth1 Featured By Owner Jun 20, 2020
You make a typo - it's a new tag now! Search engine for Eclipse is just a joke.


Categories were a mess, don't get me wrong, but rather than going through them and solve their duplications, which would take about 2-3 hours of half-assed effort, they just cut them outright.
Who needs good search engine and good advanced options in the biggest online repository of artwork, right? And this is all to help artist promote their output...
... as long as it's digital painting and came out in last 72 hours, that is.
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:iconnelex5000:
Nelex5000 Featured By Owner Jun 21, 2020  Hobbyist Digital Artist
>how dare you criticize eclipse, >this is not even funny, can we artwh0re now? >aw you're such a sweet baby! >who pissed in your cereal today? >damn dude, who hurt you?
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:iconmyrth1:
Myrth1 Featured By Owner Jun 21, 2020
Don't forget to buy premium. I mean... core!
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:iconjawsisra:
jawsisra Featured By Owner Jun 9, 2020  Student Artist
Bring back Drag and Drop

Bring back search in favs

Bring back the old site  it worked this new site is to glitchy and does not work all the time
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:iconnelex5000:
Nelex5000 Featured By Owner Jun 21, 2020  Hobbyist Digital Artist
how does it not work
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:iconmyrth1:
Myrth1 Featured By Owner Jun 9, 2020
Is there any place to help around with development of Eclipse into something functional? Or we are supposed to just wait until it's handled to us?
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:iconmegamastero:
megamasterO Featured By Owner Jun 18, 2020  Professional Traditional Artist
I've personally been making use of the feedback section
Annotation 2020-06-18 114416 by megamasterO   Annotation 2020-06-18 114502 by megamasterO  

You can also vote on different features on this page
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:iconthiefoworld:
Thiefoworld Featured By Owner Jun 19, 2020
That feedback form is indeed the best way to give your input and that is checked by staff and some changes have been done thanks to it, I've seen some features that we have now went through the voting too, so I know is real and it works. 

Not everything that people want gets done though, and making changes and implementing new features takes time, also staff can't possibly reply to every single comment or complaint they receive either, so I get why people feel unheard and ignored, just know that even if you don't get a response or what you wants doesn't get implemented doesn't mean the feedback you provide isn't checked or is for nothing. 

CC: Myrth1 
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:iconmegamastero:
megamasterO Featured By Owner Jun 20, 2020  Professional Traditional Artist
Myrth1 Brings up a great suggestion for users being able to leave feedback.
I also 2nd being able to see all the open querry items and having community discussion.
Then we could just vote and discuss the issues directly.

If DA staff really wants to be transparent and engage with the community in a productive way this is probably the best way to do it

What do you think? Thiefoworld 
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