Shop Mobile More Submit  Join Login

Details

Closed to new replies
December 18, 2012
Link

Statistics

Replies: 29

Folder in Program Files not deleting?

:iconamalaazula:
AmalaAzula Featured By Owner Dec 18, 2012   Digital Artist
I've been having trouble operating the pen for my tablet for a couple of days now. I have deleted the program (driver) for my tablet so I can re-install it.

I've done this several times and the pen is not working how it's suppose to. I would put the tip of the pen in the center of the tablet, it should automatically display the cursor in the center of the desktop screen. Instead the cursor is elsewhere and looks like the tablet area is forced into a smaller section. It's hard to explain.
I've changed the tablet settings/preference and it still doesn't help the movement of the pen.

So I think this certain folder in the program file called "tablet", and another folder residing in it called "pen", is screwing up the function of the pen. Correct me if I'm wrong.
I want to delete it but a window pops up saying access denied, "try again". I press try again and the same window pops up. I'm not sure how to get rid of it. =(
Reply

You can no longer comment on this thread as it was closed due to no activity for a month.

Devious Comments

:icondem0lecule:
dem0lecule Featured By Owner Dec 22, 2012
CCleaner can clean up hard-to-remove program greatly.

Or do the old trick: Open Run, type cmd, then in cmd type del /F whatever.file/folder. Done.
Reply
:iconamalaazula:
AmalaAzula Featured By Owner Dec 22, 2012   Digital Artist
The problem has already been fixed. Thanks though. =)
Reply
:iconamalaazula:
AmalaAzula Featured By Owner Dec 19, 2012   Digital Artist
Thanks everyone for your input. I got it fixed. Thanks to Nero. =)
Reply
:iconthewalkingghost:
TheWalkingGhost Featured By Owner Dec 19, 2012  Hobbyist Filmographer
Download the trial version of "Revo Uninstaller" and see if that works.
Select or type the program/driver, hit "uninstall", hit "advanced", hit "scan", then delete what it finds.
This will make sure all traces of the program/driver are removed from your system.

If it doesn't work, try booting into "Safe Mode" and then delete it from the directory.
I have had to do this in the past to delete drivers.

Worst comes worst, you may have to try it manually in command prompt, but that is a last resort really.

NOTE: Always backup your system before doing actions like this.
Reply
:iconnerolink:
NeroLink Featured By Owner Dec 18, 2012
note me ;)
Reply
:iconamalaazula:
AmalaAzula Featured By Owner Dec 19, 2012   Digital Artist
I did, I'm on the ps3 right now. Do you want me to go on the computer? >_<
Reply
:iconnerolink:
NeroLink Featured By Owner Dec 19, 2012
if u want, I'm on now if u want me to check it out
Reply
:iconamalaazula:
AmalaAzula Featured By Owner Dec 19, 2012   Digital Artist
ok I'mma comin'
Reply
:iconnokari:
nokari Featured By Owner Dec 18, 2012  Professional Interface Designer
Are you uninstalling the driver or just deleting files you think are the driver? You should always use Add or Remove Programs to uninstall.

If you're having problems with the screen mapping of your tablet (the area of your screen your tablet thinks your pen should fit within), contact the tablet maker. They should be able to solve your issue over the phone.
Reply
:iconamalaazula:
AmalaAzula Featured By Owner Dec 18, 2012   Digital Artist
I have uninstalled it through Programs > Uninstall a program. I've only deleted folders that were associated with the program. This file is giving me trouble. And I don't want to re-install the driver without having doubts that the pen for my tablet is still not going to work. So I want this file folder gone.

Okay..
Reply
:iconnokari:
nokari Featured By Owner Dec 18, 2012  Professional Interface Designer
Have you restarted after installing? Both after uninstalling and after reinstalling?
Reply
:iconamalaazula:
AmalaAzula Featured By Owner Dec 19, 2012   Digital Artist
Yes I have, I'm pretty sure you're required to do that anyway.
Reply
:iconnokari:
nokari Featured By Owner Dec 19, 2012  Professional Interface Designer
Just making sure.

This could be a case of the Tablet PC Input Panel interfering, so make sure to turn that off if you haven't already. Otherwise I suggest contacting the manufacturer. As long as you don't have any duplicate drivers installed, you're using the current driver, you're following all of the install instructions, and plugging in the tablet before you start the computer, it should be working normally. If you do all that and it's not working properly, Wacom should be able to sort you out.
Reply
:iconsennatsu:
SenNatsu Featured By Owner Dec 18, 2012
use this:
[link]
Reply
:iconamalaazula:
AmalaAzula Featured By Owner Dec 18, 2012   Digital Artist
Didn't work. I read that it was for XP, and I have Vista.
Reply
:iconsennatsu:
SenNatsu Featured By Owner Dec 18, 2012
it should be the same. :|
Reply
:iconamalaazula:
AmalaAzula Featured By Owner Dec 19, 2012   Digital Artist
Well...it didn't work Sen. Thanks though.
Reply
:iconsennatsu:
SenNatsu Featured By Owner Dec 19, 2012
:/
Reply
:iconamalaazula:
AmalaAzula Featured By Owner Dec 18, 2012   Digital Artist
I'm going to try this right now so brb!
Reply
:iconshininginthedarkness:
I am having this exact same problem, although for a different reason. And this is in the admin (eg, only) account.

While I can't delete my files, I CAN move them. I'm thinking of putting them on a flash drive and then formatting it!
Reply
:iconamalaazula:
AmalaAzula Featured By Owner Dec 18, 2012   Digital Artist
It's really frustrating. Really didn't ask for this. ;~;
Hope you can solve your problem. :nod:
Reply
:iconshininginthedarkness:
I'm a little scared to try that registry edit thing the other guy linked, but I'm desperate ; _;
Reply
:iconamalaazula:
AmalaAzula Featured By Owner Dec 19, 2012   Digital Artist
It didn't work for me so I'm not sure if it'll work for you. what are you trying to remove?
Reply
:iconshininginthedarkness:
I recently had to re-install Windows from a recovery partition after a crash. It backed up all my old files, which was very helpful, but that included about 17 gB of Windows files I don't need backups of
Reply
:icondavidscript:
DavidScript Featured By Owner Dec 18, 2012  Hobbyist Digital Artist
Are you an admin of your computer?
Reply
:iconamalaazula:
AmalaAzula Featured By Owner Dec 18, 2012   Digital Artist
I went onto her account and tried deleting but it's not working. I checked to see both of our account type and we're both the admin.
Reply
:icondavidscript:
DavidScript Featured By Owner Dec 18, 2012  Hobbyist Digital Artist
Have you tried uninstalling it through the program that came with your tablet?
Reply
:iconamalaazula:
AmalaAzula Featured By Owner Dec 18, 2012   Digital Artist
If you mean the program that came from the CD itself that I got with the product, no. I left that at home. I'm visiting family right now and there's no way I can get the CD. I installed the driver from the wacom site.
Reply
:iconamalaazula:
AmalaAzula Featured By Owner Dec 18, 2012   Digital Artist
Mmm, I think so. We have 2 accounts on the computer. 2 is mine, the 2nd is my mother's. So, I might have to switch users and go on her account to see if I can delete the folder. I hadn't tried that.
Reply
Add a Comment: