Genius Tablet problem


Neptune-san's avatar
Hello!
I have a Genius PenSketch 9x12 and  it was working fine until today.
Now when I move the pen upwards the cursor is moving downwards. The left-right directions haven't changed.
Does anybody know how could I fix it?
Comments6
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bolsterstone's avatar
You'll have to do a wipe of their drivers -- i.e., completely uninstall -- before reinstalling.  This may include going into the Registry (careful!) and removing the associated Genius associations.
pyrohmstr's avatar
Reinstall the latest drivers from their website.
Neptune-san's avatar
I tried but I always get this message: "The software has not been successfully installed. You must run Setup againnefore using the Software."
pyrohmstr's avatar
Running it as an admin?
Neptune-san's avatar
Still the same message :/