I did and they didn't give me a good answer. They told me to just use a different computer :/
My old tablet I used on a different computer and when I got a new computer and tried to load the programs, it didn't work. (That's how I know it's a computer issue and not the CD's) Then I thought when I got the new one the problem would go away but it didn't.
I tried a few and most didn't work for me. I think I tried gimp too. I'll try it again though *shrug*