Shop Mobile More Submit  Join Login


Closed to new replies
November 22, 2012


Replies: 4

Help with Bamboo Capture tablet pen.

Razor-Zyrak Featured By Owner Nov 21, 2012  Hobbyist Digital Artist
I dropped my pen and I need to disassemble it in order to see if I can fix it but I can't see any way to open it up, my tablet is a bamboo capture, I need help please! I want to make sure it doesn't work for good before buying a new one.

You can no longer comment on this thread as it was closed due to no activity for a month.

Devious Comments

Latin-Geek Featured By Owner Nov 22, 2012  Hobbyist General Artist
You should get it to a shop, or back to Wacom if it's under warranty. There's really no user-serviceable parts inside a digitizer, let alone the stylus.
Razor-Zyrak Featured By Owner Nov 22, 2012  Hobbyist Digital Artist
Well, the only way I can get it is through the internet but for now I'm trying to fix it on my own, if that doesn't work I'll have to buy another pen.
00ShadowDragon00 Featured By Owner Nov 22, 2012  Hobbyist Digital Artist
Aww, sorry to hear about that :c
Anyway, I got a bamboo tablet as well and had the same problem once. Maybe you should try this: (Got my pen to work again that way)
First go look for the folder on your computer where all the files for your tablet are located. There should be a file called Bamboo-preset or similar (sorry, not sure about the exact name because my version is german...)
Open up that file and click on the button that says ´delete personal presets´. After that my pen worked again, hope yours will do, too... and sorry again for not being a very big help at all :"D
Razor-Zyrak Featured By Owner Nov 22, 2012  Hobbyist Digital Artist
Yes, I have done it an nothing worked, the pen is broken for sure, my last hope is to open it up but I don't know how, the mew pen costs 70 dollars, it pisses me off that I broke an expensive pen out of nowhere.
Add a Comment: