dA Premium


Heomi's avatar
I bought a one month premium membership about last month. It was to change my name. After buying it I had about 300 - 400 something points. Today, I noticed that my points went down to 32. However, I did not reorder the membership. Does it automatically reorder??? Because this is kinda of depressing.  (Q~Q)
Comments3
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3wyl's avatar
Please file a ticket to the help desk where staff will be able to assist you there.

If you need help with deviantART, please refer to this thread and not make a thread in the forums as this can lead to incorrect information being spread. :)

FAQ #801: Are there any rules for the Forums?

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MissDrowsy's avatar
You forgot to cancel re-billing. You can do so under Settings > Rebilling