Have you tried other games on your PC? Did they also cause your PC to restart? The last time I encountered strange issues with a PC game was Battlefield Vietnam. I remember times when the game crashed, blue screened, and returned to windows. I remember visiting the IGN forums filled with users complaining about how such a fun game kept on crashing.
I haven't tried other games on it, but in the shop, they tried, played for a hour or more, I don't know exactly, and it was running perfectly, it didn't restart, crash or anything.
I went on game forum too, but it looks like it works for others,and I also have no problem with it on my old PC. (This PC is whole another story too, we bought it 6 years ago and PC's have changed much since then)
The demonstration in the store doesn't necessarily mean anything. How much a particular game stresses a graphics subsystem depends on a lot of things, such as how it's coded, what settings you've applied, and so on.
OpenGL is an open standard cross-platform API for graphics; DirectX is the Windows-only equivalent.
And it depends a lot on how the game is coded. The game I play that strains my own graphics hardware most (you can tell by watching the GPU temperatures) is an MMO that was written in 2003. It might be making poor use of the card's features, for instance.
Trying the other API might be worth a try. At the very least, it can't hurt.
the it shop may have just used default microsoft drivers for the nvidia card... which would be your problem. i would allow nvidia to detect your video card and download drivers. go to nvidia.com and click support>downloadDrivers>option2. once you have nvidia's drivers installed they will automatically detect future updates and prompt you to update.
My work computer started doing that after I installed a new graphics card that kept overheating. Then again, Windows' typical response to serious problems is "OMG RESTART RESTART NOW DOITDOITDOIT" so it could be anything.
If it always restarts at a similar spot, it's probably a fault with the game, though it's VERY strange that a game would cause a complete restart. Are you getting any blue screens with white words? Or does the computer simply restart?
Does it take a while to start restarting? Like, does it close all programs first and then restart? Or do you suddenly, from one instant to the other, see a black screen and then the windows logo?
I'm inclined to believe it's an overheating problem. The computer and hardware might be okay but if it's a laptop and you usually place it on your lap or on your bed, it is bound to overheat. And if it's a desktop, make sure it has plenty of room to breathe.
It's a computer. I don't have it myself yet, still in service, but my old computer has like 20 cm to breathe from wall, but I think my new one got a bit less. My old PC is like 6 years old, so I believe it doesn't need to cold as a new one with high quality items inside.
It restarts suddenly, black screen, then Windows logo.
Would it help if I removed the "engine house" from side?
A good portion of the time, mysterious errors are from power supply problems. That's not usually a consideration with a newer machine, but if the PSU is undersized for the equipment then I could see this happening. A lot of newer graphics cards have relatively high power requirements, so it's precisely during heavy graphics use that I'd expect you'd see a problem.
Is your computer hot? If it is, you have an overheating problem. I've used a special vent constructed for laptops below mine, but the best you can get is a vent on a pole that you can adjust to blow right on your computer. It works for me. My brother told me that I loaded faster than him on Path of Exile, so it made it obvious that heating a computer even if it's a little warm will make your computer slower.
I went to repair my computer and all they did was clean it. And I had to pay for it even though I had insurance for 2 years. Then it got warm again. You can't trust everything they say. They are a business after all.
The best thing that worked for me that my girlfriend tried out was to put a vent on a pole and blow it on the computer.
What I'm trying to say is if they can't find what's wrong after several retries then they surely don't know what they are doing. It might be your computer overheating. Move your hand to the HDD and feel it, if it's warm or hot, it's not meant to live for that long. So the best thing is: new vent.
If it's not warm or hot, then you really need to look into your motherboard.
I've had weirdness with certain games as well. And It doesn't always matter how recent and demanding the game is, sometimes an older game with crappy shaders for example which disagrees with your card can cause problems while newer games will run just fine. If the problem areas run fine with everything set on low then you'll know it's a graphics problem and you can just slowly set each slider/setting up higher one at a time until you find the one that causes it and then you can just leave that one off or on low.
Could be a game bug related to other hardware incompatibility too so contacting the publisher's support page is always an option but video driver issues would definitely be my first guess.
Oh! Thank you, I will try it all. Also they've already reinstalled it in shop. It's the 3rd time being reinstalled, first one was surely wrong, idk about second, but hope it was wrong and third will finally work.