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About Prints

FAQ #179: What is deviantART Prints?
FAQ #338: How do I sell my artwork?
FAQ #705: What is the difference between a Standard print account and Premium print subscription account?
FAQ #517: What methods of payment are available for the purchase of a Premium Prints Subscription?
FAQ #340: Can I transfer my Premium Prints Subscription from one username to another?
FAQ #237: Can I purchase a Premium Prints Subscription for a friend?
FAQ #210: What does the deviantART print service use to print?
FAQ #206: How much does a Premium Prints Subscription cost?
FAQ #186: What is the quality on prints like ?
FAQ #177: Does my print account ever expire?


Buying Prints

FAQ #619: Is there a time limit regarding reporting unsatisfactory orders?
FAQ #198: Is there a discount on bulk orders?
FAQ #195: Do I have to buy a frame to get my print?
FAQ #194: Can I buy prints for someone outside my country?
FAQ #188: Can I buy a frame with my prints?
FAQ #181: Can I still buy prints if I don't have a credit card?
FAQ #175: Is there tax on prints?
FAQ #174: What method of payments does Prints accept?
FAQ #173: What if my order is damaged when I receive it?


deviantDOLLARS

FAQ #234: What are deviantDOLLARS?
FAQ #279: How do I earn deviantDOLLARS?

FAQ #235: Can I find out the balance of my deviantDOLLARS?


File Formats


FAQ #138: What file types are accepted by Prints?
FAQ #176: What are JPEG, PNG, BMP and TIFFs files?
FAQ #137: What are the advantages/disadvantages of each file type?
FAQ #136: Should I submit print images as RGB or CMYK?


General

FAQ #281: What are the products offered by the deviantART Prints service?
FAQ #185: Which is better, Glossy, Matte or Lustre® finishes?
FAQ #183: What is a glossy finish?
FAQ #184: What is a matte finish?
FAQ #280: What is a Lustre® finish?
FAQ #604: What are Canvas prints mounted on?
FAQ #603: How would a photograph look printed on canvas?
FAQ #551: When will the Calendar year change over for any Calendars I have submitted?
FAQ #605: How can I tell who added my print to their wishlist?
FAQ #222: Why is my print preview so small?


Pricing and Payment

FAQ #337: What are the base prices on prints and other products?
FAQ #124: How much of each sale do I get?
FAQ #123: How and when will I receive my profits?
FAQ #121: What does it cost me to buy my own prints?
FAQ #120: Can I get a free sample?


Print Approval

FAQ #143: What are the requirements for a print to be approved?
FAQ #144: How long does it take for my print to be approved?
FAQ #339: Why have my prints not been authorized after more than 24 hours?
FAQ #140: If I am updating an already approved print, why do I need to go through the approval process again?
FAQ #145: Does the image file I submit to deviantART have to be the same file I submit to Prints?
FAQ #142: My image meets the requirements for a print, why was it rejected?
FAQ #204: If my print contains an image that isn't mine, can I still use it for print?
FAQ #139: I deleted the deviation and the associated print disappeared. What happened?


Print Image Specifications & Requirements

FAQ #126: What size prints are available?
FAQ #135: What is the print quality like?
FAQ #132: What are the minimum image sizes for each product?
FAQ #134: What does resolution mean?
FAQ #152: What is DPI?
FAQ #153: What is aspect ratio?
FAQ #298: What is a bleed edge and how do I use it when preparing my artwork for printing?
FAQ #702: What do Landscape and Portrait orientation mean?
FAQ #129: My piece is not the resolution or DPI you recommend. Can I still sell it?
FAQ #128: Why can I not resize the image to the correct DPI?
FAQ #127: What if I add space to make it the right size?
FAQ #130: Is any image with any resolution or aspect ratio printable?
FAQ #131: Do I have to submit an image at a ratio that exactly matches a print size currently offered by Prints?
FAQ #150: I'm not sure if my image quality is OK. How can I tell?
FAQ #698: How should I design a calendar?
FAQ #125: Where can I get the ICC Profile (Color Profile) for soft-proofing my print image?
FAQ #698: How should I design a calendar?


Selling Prints

FAQ #122: Is there a maximum/minimum selling price?
FAQ #178: How do I know if my print is selling ?
FAQ #309: Why do my stats not reflect an order which I know I sold?
FAQ #613: How old do I have to be to sell my prints?
FAQ #640: Are we obliged to declare our prints profits as taxable income?


Shipping

FAQ #119: Where can prints be shipped?
FAQ #119: Where can prints be shipped?
FAQ #344: What methods are available for shipping?
FAQ #172: How long does it take to recieve my order?
FAQ #498: How long will it take for my order to be shipped?
FAQ #545: Can FedEX ship to Post Office Boxes?
FAQ #636: Are there any taxes or charges applied to packages once they cross the border?
FAQ #695: What happens if my order does not arrive or arrives damaged?
FAQ #345: Will other deviants be able to see my shipping address after I add it to my wishlist?


Store and Product Management

FAQ #621: Where can I manage my store, products and info or view statistics on my print account?
FAQ #622: Where can I view and edit details of my prints and products?
FAQ #623: How can I modify the appearance and information of my artist store?
FAQ #625: Where can I update the payment information for my Prints artist profits?
FAQ #626: Where can I view my Prints statistics?
FAQ #187: What goes in the "Make Payable To" field?

FAQ #624: I need help with Prints from a real person! Where can I get it?


Submitting Products

FAQ #620: How do I submit prints and products?
FAQ #616: How can I make an existing deviation into a print?
FAQ #285: How do I update or add more product options to an existing print?
:faq141:
FAQ #146: Do I have to submit an image to deviantART before submitting an image to Prints?
FAQ #182: Why do I need a source file?
FAQ #154: Why isn't my source file uploading correctly?
FAQ #677: How do I upload my prints using FTP?
FAQ #133: Why do I only have one choice for a print size?
FAQ #297: When I upload images using FTP, they do not show up in the File Deck.
FAQ #704: I am experiencing a problem when uploading my print source image. How can I identify the problem?
FAQ #149: I can't upload my file. Are there any punctuation limitations on filenames?
FAQ #207: What deviations can I use for prints?
FAQ #151: Will I be able to get prints made of my desktop wallpaper?
FAQ #559: Are there any guides to aide in the submission of my prints?




This topic will be updated periodically as we are adding new FAQ entries.

--
Ollie
Prints Quality Control Supervisor
deviantART, Inc.
Prints, T-Shirts & Gear | Prints Help

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New:

FAQ #743: Can I sell "fanart" as prints?

--
Ollie
Prints Quality Control Supervisor
deviantART, Inc.
Prints, T-Shirts & Gear | Prints Help
:iconspinegrinder:
New:

FAQ #771: Where can I check my order status and details?

--
Ollie
Prints Quality Control Supervisor
deviantART, Inc.
Prints, T-Shirts & Gear | Prints Help
:iconspinegrinder:
New:

FAQ #775: Can more than one person use a Print Account?

--
Ollie
Prints Quality Control Supervisor
deviantART, Inc.
Prints, T-Shirts & Gear | Prints Help
:iconspinegrinder:
New:

FAQ #794: How will the artwork be displayed on coffee mugs?

--
Ollie
Prints Quality Control Supervisor
deviantART, Inc.
Prints, T-Shirts & Gear | Prints Help

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