deviant art

Deviant Login
Buy ArtBuy T-Shirts & Gear Buy adCast Buy Premium Membership
Shop		  Join deviantART for FREE Take the Tour

Details

Closed to new replies
December 30, 2012
Link

Statistics

Replies: 16

Cannot receive points?

Forums > deviantART > Deviants
:iconbienoo-adopts:
~Bienoo-Adopts Dec 30, 2012
Hi there!
someone has been wanting to pay for an adoptable on my main account (=Bienoo), But whever the person sends the points, I don't receive anything. and their points are gone. We are 100% sure it was sent to my account.
Does anyone have this problem? And how could I fix it?
Reply

You can no longer comment on this thread as it was closed due to no activity for a month.

Devious Comments

:iconneiot:
=Neiot Dec 31, 2012  Hobbyist General Artist
I sent you some points. Did it work?
Reply
:iconfledglings:
=fledglings Dec 30, 2012  Hobbyist Digital Artist
I know you may think it's nearly impossible but the possibilities of you being scammed is high D: Perhaps the other person forged the "not paying" part.

You should ask them to take a screen shot of their point balance before they send the payment, then show the balance after as proof that they really DID send the points. Also tell them to screenshot their transaction history as proof that they didn't send to a side account and pretended that it didn't work.

This is for your own safety haha C: If it really /is/ a bug, try contacting the Help Desk! I'm sure you'll figure it out somehow <3
Reply
:iconbienoo-adopts:
~Bienoo-Adopts Dec 31, 2012
It was indeed a bug :) It is fixed now. The person couldn't send the points on their side, but when they payed with their other account it did work.

Thankyou for your time though <3.
Reply
:iconfledglings:
=fledglings Dec 31, 2012  Hobbyist Digital Artist
Haha I see! :D Ok <3 No problem! :)
Reply
:iconkmnfive:
=kmnfive Dec 30, 2012
sounds like u were scammed
Reply
:iconbienoo-adopts:
~Bienoo-Adopts Dec 30, 2012
But I still have all my points, and the transaction history does not show me I have received anything. In that case it can not be a scam.
Reply
:icontheshycorona:
~TheShyCorona Dec 30, 2012  Hobbyist Digital Artist
I agree with StripedPower 8U
Reply
:iconbienoo-adopts:
~Bienoo-Adopts Dec 30, 2012
can't be possible xD.
Reply
:icontheshycorona:
~TheShyCorona Dec 30, 2012  Hobbyist Digital Artist
then what else do you expect it to be 8U?
Reply
:iconbienoo:
=Bienoo Dec 30, 2012  Hobbyist Digital Artist
Maybe a problem on that person's account? because I seem to receive points from other people fine.
Reply
Add a Comment:
 
Preview   Add Comment
©2013 deviantART. All rights reserved
About Us | Contact Us | Developers | Careers | Site Tour | Help & FAQ Advertise | Premium Membership Etiquette | Privacy Policy | Terms of Service | Copyright Policy