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January 5, 2013
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Broken ASUS Laptop

:iconkmnfive:
kmnfive Featured By Owner Jan 5, 2013
i'm careful when i buy things. it goes for anything i spend my money on. i do my research. anyways. yesterday morning i turn my asus laptop on, i get a blue screen. no worries i thought, bad windows partition, i boot into ubuntu, freezes. try to reinstall, i get a seg-fault.

apparently the intel series 6 is known to have a design flaw.

i called asus, their CSR people are indian and i can't understand them. anyways, i take it back to best buy, and they ship it to asus, hopefully they're replace it.

have of you have an asus laptop?

this is driving me nuts. my dell that i've had since college (it's eight years old now) still works. my 11 year old pentium 4 still works, with an abit motherboard.

i'm never buying asus again.
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Devious Comments

:iconthemaideninblack:
TheMaidenInBlack Featured By Owner Jan 9, 2013
ASUS are amazing machines, you must have been unlucky. I only trust that brand, and it will be the next one I get once this HP I got super-cheap dies on me.
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:iconfullmetal-animator:
Fullmetal-Animator Featured By Owner Jan 9, 2013  Professional Filmographer
You mean broken ANUS laptop. :B
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:iconkmnfive:
kmnfive Featured By Owner Jan 9, 2013
hmmpf.
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:iconorangekrissy:
OrangeKrissy Featured By Owner Jan 9, 2013
Nor would I buy a computer who outsources it's tech help to fucking India or anyplace where you can't understand the tech's mouth full of marbles replies.
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:iconkmnfive:
kmnfive Featured By Owner Jan 9, 2013
who doesn't outsource to india these days
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:icon1sidedownand2up:
1sidedownand2up Featured By Owner Jan 8, 2013  Hobbyist Digital Artist
Almost any brand from Taiwan is great. Coming from a family of ASUS and Acer users I should know. My old core 2 duo acer laptop outlasted a friend's more expensive HP laptop and even the rich idiot I put up with who spent way too much on pens had his macbook pro die in the meantime. Still ran photoshop fine and lasted until a design flaw killed it.

There's been nothing wrong with the ASUS laptops though, save for how the Eee pc can't join the wireless and needs a ethernet cable for some reason.
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:iconkmnfive:
kmnfive Featured By Owner Jan 9, 2013
what design flaw killed it?
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:icon1sidedownand2up:
1sidedownand2up Featured By Owner Jan 9, 2013  Hobbyist Digital Artist
The fact that the model (a asprire 7720G) had slight overheating issues, The solder keeping the GPU in place melted and at first I thought it was taking longer than normal to start. 3 days after that issue I got POST error beeps and it died on 28.08.12.
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:iconkmnfive:
kmnfive Featured By Owner Jan 9, 2013
how long did you have it for? that's horrible. what kinda GPU was it?
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:icon1sidedownand2up:
1sidedownand2up Featured By Owner Jan 9, 2013  Hobbyist Digital Artist
I think I had the laptop for 4 or 5 years approximately. I was informed of the flaw midway though the life of it by someone I knew. It had a Nvida Geforece 9300m (I think it was that the model of it) dedicated graphics card that had 256 MB of video RAM. Which was a lot at the time it was new.
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:iconneozaki:
Neozaki Featured By Owner Jan 7, 2013  Hobbyist General Artist
Asus is one of the better brands though.
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:iconkmnfive:
kmnfive Featured By Owner Jan 8, 2013
they are. im shocked.
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:iconcleverzed:
Cleverzed Featured By Owner Jan 7, 2013  Hobbyist Digital Artist
I've had one for years, never had any problems even though it fell off a broken tray onto a concrete floor hah. The fan on one side started rattling but that's the only problem it had.
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:iconkizziesama:
Kizziesama Featured By Owner Jan 7, 2013
I have an Asus laptop that I got several years ago (maybe like 5-6 years ago), and it works just fine still :O They tend to have good products, so I can't say I've ever had an issue with anything I got under that brand.
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:iconshantella:
Shantella Featured By Owner Jan 7, 2013  Hobbyist General Artist
I read the title as: Broken ANUS laptop. :lmao:

Hope things work out okay. I had to replace the hard drive on mine, and since I don't really know how the insides of computers work I had to pay a lot to have someone fix it for me. -_-
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:iconkmnfive:
kmnfive Featured By Owner Jan 7, 2013
anus? lol
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:iconshantella:
Shantella Featured By Owner Jan 8, 2013  Hobbyist General Artist
I was tired. :XD:
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:iconstarrypawz:
starrypawz Featured By Owner Jan 6, 2013  Hobbyist General Artist
I do, but mine is fairly 'new' as in It's now about a year old. Never really had any problems apart from a bizare glitch where it claimed there was some error with the battery then it sorted itself. It's a massive upgrade from the Sony Vaio laptop I had before, which was a handemedown that was already two years old when I got it and before I got rid of it it was just so laggy, and took about 10 minutes to properly boot up the dvd drive stopped working, the right click button stopped too but it trucked on pretty well for at least another three years
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:iconcrystalgoldfinch:
CrystalGoldfinch Featured By Owner Jan 6, 2013  Professional General Artist
That's why I went for an Apple Mac! Not a single issue with the Apple Macs!! :la:
I was going to go for an asus, but the Apple mac seemed for appealing to me.
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:icond-bandersnatch:
D-bandersnatch Featured By Owner Jan 5, 2013  Hobbyist General Artist
i have heard alot of great stuff about asus and have friends who have them and they work amazingly well. just like any brand though, there is the faulty models that just are not as awesome as most of the other models, unless its dell or hp thos brands are horrible. Then there is the ones that are just simply defective.
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:iconjuliabohemian:
Juliabohemian Featured By Owner Jan 5, 2013
I’m sorry you broke your anus. I hope you feel better.
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:iconkmnfive:
kmnfive Featured By Owner Jan 6, 2013
hmmpf
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:icongrimcw:
GrimCW Featured By Owner Jan 5, 2013
I had one for 2 years, Fucking loved it. (may wanna skip down now..)

..................................

Great power, great parts.. but I had to take it in to best buy to get it fixed for a bad screen (dead pixels mid screen) and a bent mouse pad button (NO idea how that happened..) came back with a new screen, but nothing touched on the pad..

they sent it out again for the pad and got it back, then THEY broke the screen.... yeah.. somehow busted the back light.. so they "lemoned" it and refused to fix or return the item.
Instead they wanted me to pick an equal value system from their shelves.. problem.. i only paid $800 bux for it, but it was 5x the powerhouse of anything they had anywhere near its price range... And this was a 3 year old system by this time!!
the damned "geek squad" morons looked at me like i was insane, so i had to explain it to them in simple terms, lay out the individual specs, and explain WHY it was a good system... do they have ANY training in this shit at all?!

Next thing i knew they tried hooking me up with a system that had "similar" specs (took them about 15 minute to find someone among them that knew anything about computers that didn't come in a simple plug'n'play manual). While it had a larger screen, it also had FAR less memory... no deal...
I'd have flipped on them, but i already had a backup laptop at home by this time (one i still use :) Tis a good little Samsung deal.. )
My GF convinced me to drop it and just take the store credit (they refunded me the laptop price and half of my warranty plan claiming thats all they could do... sooo why couldn't they FIX the damned laptop instead?! alls it needed was the damned screen replaced (again).... i mean fuck, THEY broke it..)

Instead ended up with a Macbook pro for my GF, for $200 bux after all was said and done.
I'm still pissed at that store though.. i'd had laptops from them before, and had to send them in for repairs (was even across the country one time and they still took it, fixed it, and shipped it back home for me)
But that one experience has soured my taste.. and i can see why they've started going down hill lately.
Ever since they changed their damned policies toward Warranties, and such, they've become total shit, and are trying to be bigger than they are.

.........................................

sorry.. think i just ranted... *goes and adds tags for skipping purposes*

Overall i loved the Asus though, i'd had 2 of them in the past and they were spectacular systems.
But like any laptop, you need to buy to your needs. And price check value vs power.
To many people pay 1k+ for whats essentially an E-Machine (wait.. thats a brand now.. basically just an internet box and a digital typewriter)
When you can get a system that'd rival most desk top systems for less.

I still use Asus Mobo's though, but i think they're reaching the point where they've grown to much and are starting to lax in quality.. time to find someone new.
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:icontacosteev:
tacosteev Featured By Owner Jan 5, 2013  Hobbyist
Bet money on bad ram.
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:iconkmnfive:
kmnfive Featured By Owner Jan 7, 2013
bad ram?
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:icontacosteev:
tacosteev Featured By Owner Jan 7, 2013  Hobbyist
ram==memory

If your ram is messed up then things won't work just right.
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:iconkmnfive:
kmnfive Featured By Owner Jan 7, 2013
i know what ram is my friend. the computer is new though, is that possible? i sent it in anyways, im not taking that thing apart. i'm grown too old to be messing with shit.
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:icontacosteev:
tacosteev Featured By Owner Jan 7, 2013  Hobbyist
Whoops, sorry :)

I had a bad stick in my PowerBook when I first got it. I'm sure it's pretty rare but it can happen.
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:iconkmnfive:
kmnfive Featured By Owner Jan 8, 2013
yeah. i ran memtest and it froze, bad ram probably, but not sure, intel also made a press release about their series 6 chipsets, which mine falls under, but it's only supposed to affect hard drives.

when the memtest failed, i looked up the computer online, and it's first 4 gb of ram are onboard, shitty decision from asus.
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:icontacosteev:
tacosteev Featured By Owner Jan 8, 2013  Hobbyist
Sounds like just bad luck (whatever the root cause was). From everything I've read about ASUS, they just get killer reviews. Hope you have better luck with your next computer!
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:iconkmnfive:
kmnfive Featured By Owner Jan 8, 2013
it just scares me a bit. everyone i've ever talked to about best buy and geek squad said that they are horrible.
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(1 Reply)
:iconinkedalivebycolors:
Inkedalivebycolors Featured By Owner Jan 5, 2013  Hobbyist Traditional Artist
I own 3 Asus laptops, only one blue screen a few months later due to an update. I sent it in they returned it only to have the same issue again. Finally after the second time it worked just fine. It happens. Still wouldn't buy any other brand, the other laptops run just fine.
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:iconkmnfive:
kmnfive Featured By Owner Jan 7, 2013
you had to send it in a second time? that leaves me a little worries.
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:iconcalstor:
Calstor Featured By Owner Jan 5, 2013  Hobbyist General Artist
I have one. It's fine for me.
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:iconsauti-alamisi:
Sauti-Alamisi Featured By Owner Jan 5, 2013  Hobbyist Traditional Artist
I got an Acer Aspire One. The first week I had it, it crashed 6 or 7 times. :lol:
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:iconbohobella:
bohobella Featured By Owner Jan 5, 2013  Professional Traditional Artist
Your dell is a desktop, though. I kind of always go in expecting laptops to have a shorter lifespan. Asus tends to be worshiped in the PC world so I wouldn't blame them. How old's the laptop?
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:iconnosugarjustanger:
nosugarjustanger Featured By Owner Jan 5, 2013
Asus is one of the best brands for computers and laptops! :lol: I think you just got unlucky.

I'm using a MacBook Air right now for over a year... and it's working really well. I know a lot of people say it's overpriced. Oh yeah, sure.. I know that, but I like how it looks. I'm not a gamer, I don't need it for anything more than video and internet surfing. So it serves its purpose!
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:iconiheartwaffies:
IheartWaffies Featured By Owner Jan 5, 2013   General Artist
Nah, a lot of other people's Asus has actually crashed more than once in short spans of time. Unlucky is an understatement. :no:
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:iconnosugarjustanger:
nosugarjustanger Featured By Owner Jan 5, 2013
Well... I don't know what they do to their Asus. Maybe drop them from the highest tower on Earth? That's not advisable.
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:iconiheartwaffies:
IheartWaffies Featured By Owner Jan 5, 2013   General Artist
Now that sounds like something I'd like to do before I die. I'd be fun, no? Cx
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:iconnosugarjustanger:
nosugarjustanger Featured By Owner Jan 5, 2013
Before you die, do everything! Do it now!
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:iconfreakylaurent:
FreakyLaurent Featured By Owner Jan 5, 2013  Professional Photographer
least could have googled it up

lot of time ur in for a shocker , based on experience, reviews.
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:iconashieepants:
Ashieepants Featured By Owner Jan 5, 2013
I have an Asus laptop. The headphone jack is broken on it, will have to send it back to them again. The first time was when the hard drive shattered. <_<

My Acer lasted much longer. This laptop's only about 18 months old.
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:icontheleaveshaveeyes:
theleaveshaveeyes Featured By Owner Jan 5, 2013  Professional Photographer
I'd stay away from Toshiba and Sony Vaio laptops as well. I've heard and experienced way too many bad things.
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:iconpenhuin:
Penhuin Featured By Owner Jan 5, 2013  Hobbyist Digital Artist
Do you mean Acer?
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:iconkmnfive:
kmnfive Featured By Owner Jan 5, 2013
no... asus
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:icondivine--apathia:
divine--apathia Featured By Owner Jan 5, 2013  Hobbyist Photographer
Are you implying they are mixing the two brands up or are you implying that ASUS doesn't exist? :paranoid:
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:iconpenhuin:
Penhuin Featured By Owner Jan 5, 2013  Hobbyist Digital Artist
Mixing the brands up.
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:iconfirstxaidxkit:
FIRSTxAIDxKIT Featured By Owner Jan 5, 2013  Professional Interface Designer
Toshiba all the way. :thumbsup:
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:iconartisticaxis:
ArtisticAxis Featured By Owner Jan 5, 2013
Asus g74x owner over here.
I Absolutely swear by ASUS.
It's a great computer brand. I've been using them for about 3 years with no problems at all, save maybe a glitchy screen on my previous G74x model that I returned.
I think you simply got a defective unit.
You won't find much better luck with HP or DELL. or ACER.
Don't get Mac. and Alienware is overpriced shit.
I ONLY get ASUS computers now.
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