o_o For the life of me I don't understand how people spend that much money on watches. I mean, you glance at the thing and it tells you the time. That's it. A $10 walmart watch does the same thing that a $1000 fancy watch does.
BUT ANYWAY, customers suck. You have my sympathies.
Well, as long as the warranty isn't lifetime, nobody is obliged to refund or fix anything for anyone. But if it's a lifetime guarantee then sure, the buyer has every right to ask for the watch to be fixed.
I know right ? I actually broke down when she smashed my showcase and broke something inside... And yelling at my other customers that where stealing people... She was really to angry ... When you start that kind of "Growling" When you scream too loud. I called the police because she was totally out of her mind and becoming violant.... I would like the police to oblige her to go see a therapist.
And some other DA user said i need people skills, I feel pretty much too patient towards those lunatics.
Got a few that are 'favorites', had one guy tell me he was in a nursing home with Jimmy Carter and he was going to shut the company down- but the two most pathetic- a woman who's house caught fire while she was waiting to talk to customer service and refused to hang up and call 911 because she'd been waiting 15 minutes, and the woman who called us 5 minutes after she found her husband hanging in the doorway to cancel his order.
HAHAHA people theses days o.o, They're thinking that were stupid because we work on Retail. That happened to me in my old store ... It was the canadian lord and taylor, We just don't sell xBoxes. lololol
I do not need to work on my people skills, If i was a bitch, I wont be the manager.
She argumenting non sense for avout 2hours, Then started mid violance by smashing my show cases. A neon even fell off on Statues it was inside.
When the boss and I asked her to leave 5 times (After giving up a 20% off our watches) Well she tried to get a purse behind the counter... Anyways Its the way it is the watch is 28yr old out of warranty for 22 years ... She exepecting us to pay her a new watch... By just starting yelling ! I was pretty polite nice and patient intill she smashed my counter and called me a cunt.