I finally got the money from my dad to pay off my government student loans. I couldn't figure out what name they were under to add them to my payees list on my bank account though. I tried searching student loans and government and stuff and wasn't turning anything up, so I decided to give them a quick call. I finally get through to a human being, and this exchange occurs:
Fucking Idiot: Hello, can I have your SIN and loan number so I can pull up your account please.
Me: I don't need you to do that, I just want to know what name you guys use for making payments online through my bank account.
Fucking Idiot: Yes ma'am, can I have your SIN and loan number so I can pull up your account please.
Me: ... Why? I just want to know what name you guys use for online banking.
Fucking Idiot: Yes ma'am, I will pull up your account and tell you.
Me: ... That makes no sense. Ok, whatever.
Fucking Idiot: Please allow me to put you on hold while I bring up your account.
[Ten minutes later]
Fucking Idiot: Ok ma'am, how can I help you today?
Me: Like I said, I just want to know what name you guys use for online banking.
Fucking Idiot: Oh, please hold while I transfer you to a different department.
Me:
And that, your honor, is why everyone in a fifty mile radius is dead.
Reminds me of this lady who I was on the phone with before trying to hook up my router for wireless internet. She kept telling me to do useless things and then I was like "Ok, so how is this going to help me get wireless internet?" and she was like "Huh?" :s I don't think people know how to do their jobs any more. I also remember one time when I needed parts for my laptop since the OS was whipped out, I called some company, got some lady, and it took her about an hour to realize it was a Toshiba and not a Dell that I had, even though I had told her like four times.
*Aret Deeeeeear kindly student loaners, I borrowed lots of cash I know you're getting boners, 'cause I'll unload my stash I need to know my bank name, To give you that amount Leapin' lizards, I'm down for the count!
~idiot Right! Office of loaners, let's put her on hold This broad don't need a name, she needs to do what she's told She's blowing the whistles, and ringing the bells- Hand *Aret straight to someone else!
Maybe he wasn't entirely sure what you meant. Like you were asking what name is your account is under. Because, I'm not even entirely certain what you were asking for.
It's pretty straightforward. When I go into my bank account online, I can add companies to a list of payees so I can pay them online. I have to enter the company name, and my account number, and then my bank sends them however much money I put in. This is pretty much the only way to pay student loans. I just didn't know what company name the provincial government uses for loans. The website is Edulinx, the organization is the National Student Loan Association, and it turns out the name for online banking is Student Loan Direct Payments or some stupid thing I never would have guessed.
Then were you that specific in your question? "I don't know what company name the provincial government uses for loans." Would have been perfect to say because it can't be misunderstood. Unlike what you did say, according to your thread.
Fucking Idiot: Hello, can I have your SIN and loan number so I can pull up your account please.
Me: I don't need you to do that, I just want to know what name you guys use for making payments online through my bank account.
Fucking Idiot: Yes ma'am, can I have your SIN and loan number so I can pull up your account please.
Me: ... Why? I just want to know what name you guys use for online banking.
Fucking Idiot: Yes ma'am, I will pull up your account and tell you.
Me: ... That makes no sense. Ok, whatever.
Fucking Idiot: Please allow me to put you on hold while I bring up your account.
[Ten minutes later]
Fucking Idiot: Ok ma'am, how can I help you today?
Me: Like I said, I just want to know what name you guys use for online banking.
Fucking Idiot: Oh, please hold while I transfer you to a different department.
Me:
And that, your honor, is why everyone in a fifty mile radius is dead.